Do you store any personal information or my credit history?
No. We do not store any of this information. It is used only to verify your identity and credit profile at the time of application.
If you don't store my info, who does?
Why was my loan/credit offer not approved?
Although a high percentage of requests are approved, GetFinancing cannot guarantee approvals of all requests. Each of our lenders has their own underwriting criteria and we may not have one available to service your needs at this time. There is also a chance that information was entered incorrectly.
What was the reason, (piece of information) on my credit report which caused me to be declined?
Unfortunately due to the Privacy Laws we are not able to access this information. You can contact one of the Credit Bureaus listed on the FCRA decline letter/email you would have received stating that an offer of credit was not available to you at this time due to some issue with your current credit status or information that was not able to be confirmed. You can also contact the lender/bank directly.
How can I reapply?
You can go back to the merchant’s web store and try your transaction once again, be sure to enter all information correctly.
Why do you ask questions such as if I rent or own a home? Annual Salary? Employment Status? Last 4 digits of SSN?
Obtaining this information allows the lender to quickly make a decision within their underwriting policies and determine what amount they are able to offer you to complete your purchase.
Who are the lenders?
We work with numerous lender sources in order to service the full credit spectrum and to offer loans of all sizes to most consumers. GetFinancing participating lenders range from private lenders/banks to large financial institutions. If you qualify they may offer you an instant loan enabling you to pay for your purchase.If you chose to accept the offered loan you will have an obligation to that particular bank or lender for repayment. You will find out the name of the lender for which you have been pre-qualified when you are presented with an offer. You will then be required to agree to their Terms and Conditions as well as the Truth In Lending terms in order for the application to be processed.
What are the GetFinancing terms that I am required to agree to?
When seeking a loan or credit to make your purchase through GetFinancing, you must provide certain pieces of information and then expressly “agree” to the Terms and Conditions provided at the time of your application. This grants us the right to seek credit on your behalf. You can review these terms and conditions
How do I get in touch with my lender or bank?
You may call them at the Toll Free number provided to you in your email correspondence from the issuing lender, or you can call our customer service line at 1-800-485-2506 and we will be happy to provide the information to you.
I made a purchase and used the credit/loan from one of GetFinancing’s participating lenders. Now I want to cancel/return item. What should I do?
Contact the merchant you purchased the item or service from, they will be able to better assist you. In the event that you are not able to arrive to a resolution with the merchant, you should contact the credit issuer and ask for procedures on how to start an investigation. At Liori Diamonds, the return policy is a 14 day full money back guarantee (unless otherwise stated). If you made a purchase through GetFinancing and choose to return the item, make sure it is within the 14 days of receiving the purchase. After the 14 days no returns can be made and no refunds will be credited back UNDER ANY CIRCUMSTANCES.